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Details Could not be Added in Opportunities Screen

  • January 10, 2024
  • 4 replies
  • 51 views
C
Varsity I
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When I try to add lines in Details tab of the Opportunities screen, following error is occurring. What are the configurations I should set in Account Receivable screen?

 

Best answer by Manikanta Dhulipudi

Hi @charithalakshan49 

Never faced this issue and AR preferences are fine, can you unpublish the packages and verify once?

4 replies

Manikanta Dhulipudi
Captain II
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Hi @charithalakshan49 

Do you have customization in place? could you please provide the screenshot of AR preferences?

Please see below to configure the AR preferences https://help.acumatica.com/(W(23))/Wiki/ShowWiki.aspx?pageid=7d50ea5c-cda7-44ca-8fc5-23c9f353297b

Acumatica Functional Consultant & Customer Experience Supervisor
Chris Hackett
C
C
Varsity I
Forum|alt.badge.img+1

Here is the AR Preferences screen. No customizations have been published related to this.

 

Manikanta Dhulipudi
Captain II
Forum|alt.badge.img+15

Hi @charithalakshan49 

Never faced this issue and AR preferences are fine, can you unpublish the packages and verify once?

Acumatica Functional Consultant & Customer Experience Supervisor
Chris Hackett
C
C
Varsity I
Forum|alt.badge.img+1

@manikantad18 Yes, I Unpublished and published the packages again. That solved the issue. Thanks a lot!

Manikanta Dhulipudi
Chris Hackett
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