Creating New Tenants

  • 28 May 2021
  • 1 reply

Newbie here….


When managing tenants, the training material says to make sure all users are logged out.  However, does this apply to situations like creating a new Tenant and using existing backups,  I would not be managing any tenants where users are logged in.  I would be creating a new one and using an existing backup.  


Hope this makes sense.


  • Shawn

Best answer by Naveen Boga 28 May 2021, 20:59

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Userlevel 7
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Hi @u043,

It is recommended to perform this activity by putting the Acumatica instance in Maintainance mode.

Once the snapshot is created on the instance OR once you created a new tenant with the existing data backup, users will be logged out.

Below is the article that has explained step by step process of creating a backup and creating a new tenant with the details.,in%20Maintenance%20Mode%20(Lockout).


Hope this helps!! 


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