Changes require to print Chinese characters in a pdf - Information Shared

  • 19 December 2023
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If you are using Acumatica with a Chinese localization,  you will need to make some changes if you intend to print via PDF.  

The symptom is that when you print Chinese characters and it is rendered into an external pdf. When you open the pdf the text is not viewable. 

 

In report writer there are a number of templates that supply the report you are editing with pre defined styles.     You can load these into report writer as they are configured in a special report. Known as a template
 
 
There are at least three that I have seen
 
1) Internal 2)external 3)report
 
All these templates have default setting of Ariel
 
The fix is to change these too 
Microsoft JhengHei
 
 
You need to go into each template and adjust the style from Ariel to Microsoft jhengHei
 
 
Once you change the templates you up load them a report versions to the tenant.  
 
Run the report.   The report now with Chinese characters or English characters will properly be readable with an acrobat reader
 

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Thank you for sharing this tip with the community @mcraig95!

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