This business event is usually failing with a strange error and the occasional success since upgrade to 23 R2. Can anyone help me?
Business Event configuration
Best answer by darylbowman
View originalBusiness Event mostly failing since upgrade to 23 R2
+12
+12
I believe this was caused by an Email Template misconfiguration. I was using BAccount_AcctCD as the Link to Account field, when I should have been using BAccount_BAccountID. This caused the event subscriber to fail with the error that it couldn’t find the Business Account.
Userlevel 7
Thank you for sharing your solution with the community
Hi! I just had the same problem when moving from 2022R2 to 2023R2. I have 79 Business Events and 79 Email Templates linked to the same GI, triggering off the Customer ID (Acct CD). These are controlled by 1 Automation Schedule. Only 5 of the 79 failed after the switch over. In my case I rebuilt the Email Template with all the same settings and the problem resolved.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.