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Adding salesperson and their email in Sales Order email template

  • Nov 26, 2025 3:07 PM UTC
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Good morning!

I was asked to edit our Sales Order Email template so that the customer can reply to the salesperson for a more targeted communication. I can pull the sales persons name without issue, however how would I like their email address as well? I’m not sure where to find that. Is there a way to reply to the email and automatically have it go back to the sales person on the order? 

Thank you!
Brent

Best answer by Dipak Nilkanth

Hi ​@bbondura,

Please find the below link to add the salesperson’s Email in Email Notification.
 

Hope, it helps!

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Dipak Nilkanth
Pro III
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Hi ​@bbondura,

Please find the below link to add the salesperson’s Email in Email Notification.
 

Hope, it helps!

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