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Acumatica INstance not running

  • January 2, 2025
  • 3 replies
  • 94 views

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Hi guys, 

 

I have configure acumatica instance for the first time. everything goes smooth but when i tried to run the website its taking long long time to load and then this error and still loading sign. 

 

What should i do in this case? Please guide

 

Best answer by dan63

@tahayabali,

It appears your issue is due to the security configuration.  You are using Integrated Security but you need to review and configure the Application Pool that site is using and make sure the Identity is an account that has access to the SQL Server.  Here is a help article - Instance Deployment: Creation of an Instance

In addition here is where you will set the identity for the application pool

 

3 replies

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  • Author
  • Captain I
  • January 2, 2025

 


dan63
Jr Varsity I
  • Jr Varsity I
  • Answer
  • January 3, 2025

@tahayabali,

It appears your issue is due to the security configuration.  You are using Integrated Security but you need to review and configure the Application Pool that site is using and make sure the Identity is an account that has access to the SQL Server.  Here is a help article - Instance Deployment: Creation of an Instance

In addition here is where you will set the identity for the application pool

 


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  • Author
  • Captain I
  • March 14, 2025

thanks for the reply it wa already solved. Thanks