Skip to main content
Solved

Acumatica Installation Error

  • 22 September 2023
  • 7 replies
  • 208 views

Forum|alt.badge.img

Hi,

 

I have this error someone change the password on my account on sql, and i have this error.

I already change the password and try to Log in on the Tenant Maintenance with this password and Acumatica let me pass straight to other steps.

I have the tenant on the same version 23.108.0020 and idk the error says can't get the version.

Best answer by pallikasharma11

Hello @edgarrodriguez23 

The error is referring to the user not having sufficient access to the database server.

Can you try login in with the sa username and password or having your database team correct the access on the database server.

View original
Did this topic help you find an answer to your question?

7 replies

Forum|alt.badge.img+1
  • Acumatica Employee
  • 45 replies
  • Answer
  • September 22, 2023

Hello @edgarrodriguez23 

The error is referring to the user not having sufficient access to the database server.

Can you try login in with the sa username and password or having your database team correct the access on the database server.


darylbowman
Captain II
Forum|alt.badge.img+13
pallikasharma11 wrote:

Hello @edgarrodriguez23 

...the user not having sufficient access to the database server.

This is implied, but the user is the database credential stored in web.config. This has nothing to do with a particular Acumatica user.


Naveen Boga
Captain II
Forum|alt.badge.img+19
  • Captain II
  • 3377 replies
  • September 22, 2023

@edgarrodriguez23  Can you check the database logins (Server name, Username and Password) in Web.Config file ?

 

 


Forum|alt.badge.img

I already fixed! Thanks


darylbowman
Captain II
Forum|alt.badge.img+13

If the issue was database access related, would you be so kind as to mark @pallikasharma11’s answer as the Best Answer, and if not, could you detail what the issue was?


jo70
Freshman II
Forum|alt.badge.img
  • Freshman II
  • 13 replies
  • March 18, 2024

How was this resolved? I am having the same issue.

Thank you so much in advance.

-Johanna


darylbowman
Captain II
Forum|alt.badge.img+13
jo70 wrote:

How was this resolved? I am having the same issue.

Thank you so much in advance.

-Johanna

The username and password in the site's web.config file needs to match one permitted to log in to the database.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings