Not being able to access the Product Idea section

  • 14 January 2022
  • 2 replies

Hey Everyone, I recently created my account using my company email but for some reason I can’t access the product ideas section on here. Everything else is fine but when it comes to this area of the community I get the following message: 



Have anyone experienced this before or could give me a hint on how to get access to the product Ideas? I shared this message with some of my colleagues here that also have access to the portal and they don’t recall going through this error.


Thanks y’ll in advance!



Best answer by Chris Hackett 14 January 2022, 19:18

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2 replies

Userlevel 4

Hi @wxbrian - It appears your company didn’t get attached to your profile initially. We have fixed it. You will need to sign out and back in for the change to take effect here on the community. Cheers!

Thank you so much @Chris Hackett, I just signed out and back again and I see that I have gained access to the product Ideas page. Thanks for your help.


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