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How do I get access to the addons area?

  • June 27, 2022
  • 5 replies
  • 123 views
P
Freshman I

I tried to open the addons area but I get:

You might not be allowed to view this area. Please contact the Community Team if you require access to this area.

I previously was logging in as a guest but now I am logged in on an account linked to the company I work for.  I thought that would be enough but apparently not. Is there something else that needs doing?  I’m particularly trying to see infromation about the easypost plugin/addon.

 

Thanks for any help,

 

Phil

    5 replies

    Kandy Beatty
    Captain II
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    • Kandy Beatty
    • Captain II
    • June 27, 2022

    Hi @pjpowell 

    Is this the post?

    EasyPost Integration | Community (acumatica.com)

    Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
    P
    Freshman I
    • pjpowell
    • Author
    • Freshman I
    • June 28, 2022

    Hi @kbeatty21,

     

    Yes, I think so as it’s saying the same thing.

     

    Phil

    Chris Hackett
    Community Manager
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    • Chris Hackett
    • Acumatica Community Manager
    • June 28, 2022

    Hi - Please contact your business owner who should be able to add you as a contact to the account and then update your role for self service access. Please let me know if you have any questions. Thank you!

    Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
    Kandy Beatty
    Y
    Freshman I
    • yoelb23
    • Freshman I
    • May 2, 2023

    Chris,

     

    can you help me with this same issue 

     

    Chris Hackett
    Community Manager
    Forum|alt.badge.img
    • Chris Hackett
    • Acumatica Community Manager
    • May 2, 2023

    Hi @yoelb23  - The community doesn’t control access but rather your business account in Acumatica CRM. You need to contact your business account owner who should be able to add you as a contact to the account there and then update your role for self service access. Thank you!

    Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
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