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Resolved - File downloads from community discussion posts currently not working

  • September 19, 2024
  • 3 replies
  • 80 views

Chris Hackett
Community Manager
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Hi everyone - Files downloads from community discussion posts are not currently working. It’s an escalated issue with Gainsight (community platform vendor). If you want to share information privately with another member, you could email the file directly. I will update this post when the issue has been resolved. Apologies for the inconvenience!

 

3 replies

Chris Hackett
Community Manager
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  • Author
  • Acumatica Community Manager
  • September 23, 2024

Update - Unfortunately, this issue seems to be true for all communities on the Gainsight CC platform. Currently their engineering is working the issue but has not given an ETA. Apologies as I know this is causing real problems sharing solutions with attachments.


  • September 23, 2024

Following


Chris Hackett
Community Manager
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  • Author
  • Acumatica Community Manager
  • September 25, 2024

Resolved - file downloads should be fixed