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Resolved - File downloads from community discussion posts currently not working

  • Sep 19, 2024 8:22 PM UTC
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Chris Hackett
Community Manager
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Hi everyone - Files downloads from community discussion posts are not currently working. It’s an escalated issue with Gainsight (community platform vendor). If you want to share information privately with another member, you could email the file directly. I will update this post when the issue has been resolved. Apologies for the inconvenience!

 

3 replies

Chris Hackett
Community Manager
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  • Author
  • Acumatica Community Manager
  • Sep 23, 2024 8:37 PM UTC

Update - Unfortunately, this issue seems to be true for all communities on the Gainsight CC platform. Currently their engineering is working the issue but has not given an ETA. Apologies as I know this is causing real problems sharing solutions with attachments.

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Chris Hackett
Community Manager
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  • Author
  • Acumatica Community Manager
  • Sep 25, 2024 4:30 PM UTC

Resolved - file downloads should be fixed

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