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Resolved - File downloads from community discussion posts currently not working

  • September 19, 2024
  • 3 replies
  • 53 views
Chris Hackett
Community Manager
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Hi everyone - Files downloads from community discussion posts are not currently working. It’s an escalated issue with Gainsight (community platform vendor). If you want to share information privately with another member, you could email the file directly. I will update this post when the issue has been resolved. Apologies for the inconvenience!

 

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    Chris Hackett
    Community Manager
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    • Chris Hackett
    • Author
    • Acumatica Community Manager
    • 2759 replies
    • September 23, 2024

    Update - Unfortunately, this issue seems to be true for all communities on the Gainsight CC platform. Currently their engineering is working the issue but has not given an ETA. Apologies as I know this is causing real problems sharing solutions with attachments.

    Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
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    • September 23, 2024

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    Chris Hackett
    Community Manager
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    • Chris Hackett
    • Author
    • Acumatica Community Manager
    • 2759 replies
    • September 25, 2024

    Resolved - file downloads should be fixed

    Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.

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