Changing your Acumatica Community username

Aliya
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  • Aliya
  • Acumatica VP, Global Support
  • 70 replies

Hi guys, here is how you can change username for Acumatica community.

  1. go to portal.acumatica.com  
  2. go to My profile 

     

  3. change your user name and click Save

     

18 replies

Aliya
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Userlevel 6
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Reminder guys, you can change your user name this way

JustineCrowley
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Userlevel 1

Thanks @Aliya!

Justine Crowley, Client Success | Marketing
Brian Stevens
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Userlevel 6
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Thanks!

Changing the world, one byte at a time - https://bstevens.net/ (formerly acumatica.dev)
Aliya
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Userlevel 6
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After we announce the community in September, this will be a popular question.

Jacob Scism
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Userlevel 1

Thanks for the direction @Aliya 

JACOB SCISM Customer Account Manager | Acumatica O:224-523-8898 | jacob.scism@acumatica.com | www.acumatica.com
Sarah Kurpe
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Userlevel 3

Yes, very helpful @Aliya !! Thank you!

 

K
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This was helpful. Thank you

E
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Userlevel 4
Badge +1

This only partially works. As you can see it does not change the main displayed username, only the “voted” user name.

 

E
Rank

It does not let me change or click on the username. 

 

Is anyone else having this issue? 

Aliya
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Userlevel 6
Badge +3

It does not let me change or click on the username. 

 

Is anyone else having this issue? 

send me the screenshot of how you changed it at the provided link to the direct messages, i will take a look and will try to help you. 

dpaul89
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Thank you for the information.

Douglas G Paul
M
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Userlevel 3
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Hi @Aliya, is there a new way to update community username? I tried the above (please note my screen looks different) but when I change and hit save, it reverts back.

Chris Hackett
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Userlevel 7
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Hi @marisaandreottola10  - please try again by doing the below:

portal.acumatica.com

MY PROFILE

 

Enter the User Name you wish and Save (upper left)

 

You will then need to logout/login to the community site for it to take effect. If that doesn’t work let me know and we’ll try something else.

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
M
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Userlevel 3
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Hi @Chris Hackett

Thanks. That’s what I was doing. this is a test to see if it took. I did take some screenshots for you. i changed the username, hit save button and you see it went back to the original username. i logged out and back in now with this reply.

 

Chris Hackett
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Userlevel 7
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Thanks @marisaandreottola10  - Can you confirm you’re making the change at: portal.acumatica.com and not at sso.acumatica.com? We moved recently to the new portal.acumatica.com site.

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
Chris Hackett
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Userlevel 7
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@marisaandreottola10 - never mind it’s not working for me either. I will need to enter a ticket but meanwhile I’ll change for you on community backend. Thank you!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
M
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Userlevel 3
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Thank you @Chris Hackett ! 

Chris Hackett
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Userlevel 7
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I know it’s been awhile but wanted to update that this issue is fixed.

 

portal.acumatica.com

MY PROFILE

 

Enter the User Name you wish and Save (upper left)

 

You will then need to logout/login to the community site for it to take effect. If that doesn’t work let me know and we’ll try something else.

 

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.

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