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Can we increase customer iD lenght

  • June 25, 2024
  • 5 replies
  • 201 views

Hello Acumatica comunity,

i have many customers. i have a question if somehow i need to increase customer number more than (10digit) 1000000000 + 1. how we can modify or the customerid field to accept more than 10.
Currently acumatica with default settings accpets only 10 Digit CustomerID

 

Best answer by nhatnghetinh

Hi @FaizanSaeed 

In the Segmented Keys ID. Please choose BIZACCT because BIZACCT is the Parent of CUSTOMER.

 

Best Regards,

NNT

5 replies

Naveen Boga
Captain II
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  • Captain II
  • June 25, 2024

@FaizanSaeed  

 yes we can increase the length of the customer in the Segmented Keys screen to MAX 30 Characters.

 


  • Author
  • Freshman I
  • June 25, 2024

@FaizanSaeed  

 yes we can increase the length of the customer in the Segmented Keys screen to MAX 30 Characters.

 

But it is disabled! it doesn’t allow to change/ modify.

 


nhatnghetinh
Captain II
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  • Captain II
  • Answer
  • June 25, 2024

Hi @FaizanSaeed 

In the Segmented Keys ID. Please choose BIZACCT because BIZACCT is the Parent of CUSTOMER.

 

Best Regards,

NNT


  • Freshman I
  • October 27, 2025

I have tried to increase the size of the BizAccount but it gives me an error, says there are values in segment 1 even though I have deleted all customers and vendors, we are pre-go live.  Any reason why I cannot increase it


Ghazalshokrollahi
Jr Varsity III
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Hi,

@jmorris30 you already have data in it, it is referring to your data which is linked to business account being ( Supplier, Customer, Employee,...)