UPS Authentication and API Changes



Show first post

47 replies

Userlevel 6
Badge

@MattWSM - we found this bug for some users and pushed a fix with 2023 R2 Update 10 (23.210).

Badge

@Omar Ghazi - Thank you for the update.  We will discuss getting the update from our VAR.

 

Userlevel 2
Badge

Hi all -- appreciate all the information here, but I am just confused.  2023R2 - 23.207.0025.

Which Plug-In is supposed to be used? And, how do we decide which is correct?

 

 

Userlevel 1

Debbie,

You will want to use the UPSRestCarrier, and if you will be shopping for rates, you will want to update Acumatica to at least build 210 or you will not get rates if you have a package greater than 50 lbs.

Userlevel 6
Badge

@debbiereed72 Good question! UPS switched to REST-based so please use the PX.UpsRestCarrier.UpsRestCarrier. This is also in the configuration guide (linked with the original post) and the help files will have this information as well.

 

The PX.UpsCarrier.UpsCarrier as of now will not work any longer and will be removed as an option in a future Acumatica release.

Userlevel 2
Badge

@MattWSM - we found this bug for some users and pushed a fix with 2023 R2 Update 10 (23.210).

@Omar Ghazi 

I have the same bug in 23.114  has there been a fix published for 2023R1?

Userlevel 6
Badge

@alanconroynaw please create a support ticket with us for this bug that you found in 2023 R1 version. 

Can anyone advise what goes in the callback URL field on the UPS end of this? I noticed someone else posted this screenshot and it was not populated. We have a client setting this up right now and are wondering what to enter here.

 

Userlevel 2
Badge

Can anyone advise what goes in the callback URL field on the UPS end of this? I noticed someone else posted this screenshot and it was not populated. We have a client setting this up right now and are wondering what to enter here.

 

You dont need anything in there

Just make sure you have the products setup

 

Userlevel 2
Badge

@Omar Ghazi - I have followed all the documentation and trying to understand how to read the API developer information in UPS.  How do I get the Endpoints for production?  I am lost here.  Thank you

Userlevel 2
Badge

In case anyone else struggles like I did (The UPS Developer site is written for developers, which I am not) -API Documents | UPS - United States

I finally found on the right-hand side you can select Try It, then click on the box under Target Server and see the URL’s.

I hope this is correct - it seems to pass the test in the Carrier Integration screen in Acumatica.

I hope this saves someone else the frustration.

 

 

Userlevel 7
Badge

Thank you for sharing your solution with the community @debbiereed72!

Userlevel 6
Badge

@debbiereed72 thank you for bringing this issue up and sorry you had to go through the hunt to find the production URLs. We have updated the configuration guide to include this information. 

Userlevel 2
Badge

THANK YOU, @Omar Ghazi 

Userlevel 2
Badge

Would someone please confirm the UPS production endpoints, I can’t seem to find them.

Thanks in advance.

Userlevel 2
Badge

@cdelacruz - Omar updated the document with the production endpoints:

https://acumatica-builds.s3.amazonaws.com/builds/zip/software/addon/ups/UPS+Rest+Configuration.pdf

Userlevel 2
Badge

@debbiereed72 

Thank you.

Userlevel 3
Badge

Hello @Omar Ghazi and others,

I am trying to complete step 5 from your UPS Rest Configuration guide in my upgrade sandbox (23 R2) but I am not able to see any plug-in types at all. Any idea what is causing this? I already have the legacy UPS type in use in my live environment, but neither provide the option for the rest connection (or any others for that matter). Any insight would be appreciated.

Our upgrade build is 23.212.0024, and I have the ‘Shipping Carrier Integration’ feature enabled as well.

 

 

Userlevel 2
Badge

Hi @caseyh35,

It is likely due to a needed license upgrade, see post below.

We went through the same thing, it was surprise to us as well.

 

Userlevel 3
Badge

Hi @caseyh35,

It is likely due to a needed license upgrade, see post below.

We went through the same thing, it was surprise to us as well.

 

@cdelacruz Interesting, I will look into that. I am currently on 22R2 though and we have no issue. It looks like we shouldn’t have this function working currently if that is the case. Thanks for sharing

Userlevel 5
Badge +1

Hi @Irina 

I’m having the same issue with not seeing the UPS REST selection in the dropdown when I try to create the new carrier.

I followed the instructions in your article and updated the license on the ACTIVATE LICENSE screen. However, when I go to the Enable/Disable screen, I don’t see the list of different carriers. This is what I see:

 

 

This is the version of Acumatica the customer is on:

 

 

Thanks so much for all of the information shared here, it has been so helpful!

Userlevel 6
Badge

​@donnadeskins55 are you still experiencing this? If so, please create a case with our support team so we can investigate further.

Reply


About Acumatica ERP system
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
© 2008 — 2024  Acumatica, Inc. All rights reserved