We have updated the SmartSheet (Option 1) integration to be compatible with Acumatica version 2023 R1 and 2023 R2. Please navigate to the GitHub page to download the relevant packages. This will also be the last upgrade we provide for this free integration. We will not be testing for compatibility moving forward. However, if you need these upgrades with 2024 R1 and later, please create a case with the Acumatica Services team to receive a quote for the update.
We have received feedback from SmartSheet integration customers, requesting for capabilities beyond what could be achieved with SmartSheet API or the integration. As a result, we are researching another solution for project planning, visual scheduling, resource allocation, and planning. One that ideally would be a more robust offering to help our users manage their Acumatica projects and resources more visually and intuitively. If you’d like to provide feedback for this solution, please email me (email@example.com) and Joel Hoffman (firstname.lastname@example.org) so we can learn about your use cases.