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How to reverse the invoice after we issue inventory out?

  • November 14, 2020
  • 3 replies
  • 1049 views
E
Jr Varsity II
Forum|alt.badge.img

Hi 

May i know who know how to do the reverser after we found that we issue wrong inventory out?

Do we can do the reverse in journal entry?

DR inventory  CR Purchase?

Hope to hear from everyone soon.

 

Thank you

Best answer by Naveen Boga

We can reverse the Inventory by placing return orders in Acumatica. The below steps may help you.

  1. Create a Return type of order ex: (RC type - RMA behavior) 
  2. Create Receipt for this order (From Actions) 
  3. It will create shipment type as a “Receipt” and then click on Update IN (It will reverse the Inventory)
  4. Prepare an invoice and then will create a “Credit Memo” document. 
  5. If Aleady payment is collected for the actual order, we need to create a “Customer Refund” in the Payments and Applications screen for the actual payment.
  6. Finally, apply the below documents to the Actual Payment and release. Payment and Invoice will be closed.
    1. Credit Memo
    2. Actual order Invoice

      3 replies

      evelkly
      Jr Varsity II
      • evelkly
      • Jr Varsity II
      • November 15, 2020

      Hi Erin,

      I believe you need to use the Return order types (RC, RM, RR) depending on how you need to disposition the return (simple credit or replacement).  This handles the credit and subsequent replacement shipment (if needed).

      Here’s the help files on the Predefined Sales Order Types

      I hope this helps,

      Eric

      Naveen Boga
      Captain II
      Forum|alt.badge.img+19
      • Naveen Boga
      • Captain II
      • Answer
      • November 16, 2020

      We can reverse the Inventory by placing return orders in Acumatica. The below steps may help you.

      1. Create a Return type of order ex: (RC type - RMA behavior) 
      2. Create Receipt for this order (From Actions) 
      3. It will create shipment type as a “Receipt” and then click on Update IN (It will reverse the Inventory)
      4. Prepare an invoice and then will create a “Credit Memo” document. 
      5. If Aleady payment is collected for the actual order, we need to create a “Customer Refund” in the Payments and Applications screen for the actual payment.
      6. Finally, apply the below documents to the Actual Payment and release. Payment and Invoice will be closed.
        1. Credit Memo
        2. Actual order Invoice
      Naveen B - Acumatica MVP 🏆 | Independent Developer for Hire 🚀 ⏩ https://www.linkedin.com/in/boga-naveen-kumar-54079a66/
      R
      Captain II
      Forum|alt.badge.img+6
      • ray20
      • Captain II
      • December 2, 2020

      @naveenb74 @evelkly5 @erin 
      hello, guys,
      in my point of view, how about we vote for Acumatica to release a real cancellation function to make work easier.

       

       

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