We are on a SaaS instance. In System Monitor we have many pages of “Requests In Progress”
Are these hung processes that are really still running and reducing system resources? Is there anything we should do to stop these processes?
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System Monitor - Multiple Requests in Progress
Best answer by Dmitrii Naumov
I’d recommend creating a support case for proper investigation.
You can use ‘RESTART APLLICATION’ button on the ‘Apply Updates’ screen to get rid of all these processes. (please note that it’ll also terminate any ‘real’ processes the users may be doing at that time, so it’s better to use it when no one is in the system).
Dmitrii Naumov wrote:
There are several pages like this
+7
I’d recommend creating a support case for proper investigation.
You can use ‘RESTART APLLICATION’ button on the ‘Apply Updates’ screen to get rid of all these processes. (please note that it’ll also terminate any ‘real’ processes the users may be doing at that time, so it’s better to use it when no one is in the system).
Dmitrii Naumov wrote:
I’d recommend creating a support case for proper investigation.
You can use ‘RESTART APLLICATION’ button on the ‘Apply Updates’ screen to get rid of all these processes. (please note that it’ll also terminate any ‘real’ processes the users may be doing at that time, so it’s better to use it when no one is in the system).
1 person likes this
Are you doing any API calls to your system? I’ve had the same thing happen to me when trying to use a filter during a PUT to the Customers endpoint for example.
Guy Orazem - Web Developer @ Wine Racks America - gorazem@wineracksamerica.com
gorazem wrote:
Are you doing any API calls to your system? I’ve had the same thing happen to me when trying to use a filter during a PUT to the Customers endpoint for example.
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