Skip to main content
Answer

Incoming Email Issue Not being Received

  • August 31, 2023
  • 3 replies
  • 241 views

Forum|alt.badge.img

Good day,

I set up a new email as an incoming email to process AP documents. Test the connection was successful.

 

I have sent a number of emails as a test but they are not being received in ACM.  I have other emails receiving incoming that are working. (Set-up by someone else)

Any suggestions where i can review, look or something that needs to be done to get emails received.

Thank you.

Evan

Best answer by darylbowman

Have you visited SM507010 and attempted to process a receive on the mailbox?

 

3 replies

darylbowman
Captain II
Forum|alt.badge.img+15
  • Answer
  • August 31, 2023

Have you visited SM507010 and attempted to process a receive on the mailbox?

 


Forum|alt.badge.img
  • Author
  • Varsity I
  • August 31, 2023

@darylbowman 

Thank you.  I appreciate the support.

It seems my logic was a little off in this area. 

Evan


darylbowman
Captain II
Forum|alt.badge.img+15

You can also set up an Automation Schedule to process this periodically.