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Incoming Email Issue Not being Received

  • 31 August 2023
  • 3 replies
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Good day,

I set up a new email as an incoming email to process AP documents. Test the connection was successful.

 

I have sent a number of emails as a test but they are not being received in ACM.  I have other emails receiving incoming that are working. (Set-up by someone else)

Any suggestions where i can review, look or something that needs to be done to get emails received.

Thank you.

Evan

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Best answer by darylbowman 31 August 2023, 19:48

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Have you visited SM507010 and attempted to process a receive on the mailbox?

 

Userlevel 5
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@darylbowman 

Thank you.  I appreciate the support.

It seems my logic was a little off in this area. 

Evan

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You can also set up an Automation Schedule to process this periodically.

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