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Has anyone moved from Acumatica hosted to private hosting?


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As we try to track down the root cause of performance issues (with limited tools, since we don’t have server visibility), I’ve considered moving us from Acumatica Cloud to a private cloud.  For the cost of adding dedicated resources to our Acumatica Cloud hosting, we could spin up some pretty substantial resources out in Azure that we could directly manage.

I know there are license/subscription concerns to be addressed with our partners, and I’m not too worried about those right now.  I’m more curious if anyone has made this move, what led to the decision, what the process was like, and if you feel it was a good decision in the long run.

3 replies

Manikanta Dhulipudi
Captain II
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Hi ​@lairdtim 

Yes Some customers from Acumatica to some other private hosted platforms. If any one deleted the DB by mistake then it is difficult to correct it and there is a need for correction which can be resolved by Acumatica, at this time they service will be charge,

 

You will not get a free 90 days sandbox for upgrades,


Freeman Helmuth
Varsity III
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We’ve been on premises with bare metal for 5 years and wouldn’t do anything else. Performance being the main reason. Our Acumatica implementer told us we have the fastest Acumatica instance he’s ever used.
With Acumatica what we’ve noticed is that performance per core is more important than number of cores. Upping from a 2.7base clock processor to a 3.6 on the server was a noticeable performance improvement.

Second thing we’ve noticed is the speed of the local computer makes a much bigger difference on performance than most websites. Assuming this is because of inefficient/heavy js usage. The difference between a 1.7Ghz laptop with a poor graphics card vs a Macbook Pro is stunning.

Security is not an issue. Get yourself an SSL cert, use a WAF and you’ll be fine.
We have transaction log backups to Backblaze every 20 minutes, differential backup every night and full backup every week. Entire server is backed up every week as well. Using BDRSuite.

We can spin up from complete server loss to online with a few hours.

You will need to have a competent IT person to configure these things.


rfairchild58
Jr Varsity III
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  • Jr Varsity III
  • 32 replies
  • January 6, 2025

We run our production Acumatica servers on Azure reserved instances.  The performance has been mostly good for us.  We have another a web app running on its own server that share the SQL server used by Acumatica, and it occasionally causes slowdowns.  We run our dev server in-house and the performance is decent but we don’t have the high-speed network switching gear that we get with Azure.  Of course, you need to implement good back-up and recovery system if you are controlling the servers.


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