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Answer

Fields search bar does not work for one user

  • September 27, 2024
  • 5 replies
  • 143 views

For one user, the search bar of the data fields does not work. So he has to click search icon and get the relevant value from the table. Can someone please help me to resolve this issue?

Best answer by darylbowman

I believe it sounds like the selectors are not providing suggestions as you type. This is due to a user preference called 'Lookup box suggestions' at the bottom of the 'General Info' tab of User Profile.

5 replies

Kandy Beatty
Captain II
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  • Captain II
  • September 27, 2024

Hi @gayani05 

Can you provide more detail? What search option are you trying to use? What are the user security roles?


hdussa
Jr Varsity I
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  • Jr Varsity I
  • September 27, 2024

Hello @gayani05 ,

Assuming this is happening on the grid columns, the search functionality works by the design. I would remove customization and try if available.

Hope this helps!


darylbowman
Captain II
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  • Answer
  • September 27, 2024

I believe it sounds like the selectors are not providing suggestions as you type. This is due to a user preference called 'Lookup box suggestions' at the bottom of the 'General Info' tab of User Profile.


  • Author
  • Freshman I
  • September 30, 2024

I believe it sounds like the selectors are not providing suggestions as you type. This is due to a user preference called 'Lookup box suggestions' at the bottom of the 'General Info' tab of User Profile.

It works. Thank you so much!


  • September 10, 2025

does this fix the issue when it comes to the home screen for sales quotes where the search bar does nothing.