Hi,
Our all customer sites are not accessible now. Server seems to be down. I have no notifications on version upgrades today. Is there any issue going on?
Answer
All the customer environments cannot be accessed
Best answer by Missy Main
Hi
Thank you. Already created a case. And I checked for emails which inform the maintenance I found nothing for today.
I will wait for the support feedback.
Thank you,
Dulanjana
I recommend checking your profile within the partner portal and verify you have “IT and SaaS Notices” activated. You may not receive maintenance emails if this is not marked. I am unsure if this has changed but this setting should allow you to receive maintenance notifications.
+17Hi
I got this error this morning as well. Acumatica was doing maintenance on sites. Check with support to see which of your clients are affected by this.
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Hi
Thank you. Already created a case. And I checked for emails which inform the maintenance I found nothing for today.
I will wait for the support feedback.
Thank you,
Dulanjana
+8Additionally, you can track maintenances and current downtimes on https://status.acumatica.com/
Best regards, Irina
+17Hi
Thank you. Already created a case. And I checked for emails which inform the maintenance I found nothing for today.
I will wait for the support feedback.
Thank you,
Dulanjana
The emails usually come a few days before planned maintenance. I missed mine as well.
Hi
Thank you. Already created a case. And I checked for emails which inform the maintenance I found nothing for today.
I will wait for the support feedback.
Thank you,
Dulanjana
I recommend checking your profile within the partner portal and verify you have “IT and SaaS Notices” activated. You may not receive maintenance emails if this is not marked. I am unsure if this has changed but this setting should allow you to receive maintenance notifications.
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