Hi,
Our all customer sites are not accessible now. Server seems to be down. I have no notifications on version upgrades today. Is there any issue going on?
Solved
All the customer environments cannot be accessed
Best answer by Missy Main
dsenevirathne54 wrote:
Hi
Thank you. Already created a case. And I checked for emails which inform the maintenance I found nothing for today.
I will wait for the support feedback.
Thank you,
Dulanjana
I recommend checking your profile within the partner portal and verify you have “IT and SaaS Notices” activated. You may not receive maintenance emails if this is not marked. I am unsure if this has changed but this setting should allow you to receive maintenance notifications.
+16Hi
I got this error this morning as well. Acumatica was doing maintenance on sites. Check with support to see which of your clients are affected by this.
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Hi
Thank you. Already created a case. And I checked for emails which inform the maintenance I found nothing for today.
I will wait for the support feedback.
Thank you,
Dulanjana
1 person likes this
+8Additionally, you can track maintenances and current downtimes on https://status.acumatica.com/
Best regards, Irina
+16dsenevirathne54 wrote:
Hi
Thank you. Already created a case. And I checked for emails which inform the maintenance I found nothing for today.
I will wait for the support feedback.
Thank you,
Dulanjana
The emails usually come a few days before planned maintenance. I missed mine as well.
dsenevirathne54 wrote:
Hi
Thank you. Already created a case. And I checked for emails which inform the maintenance I found nothing for today.
I will wait for the support feedback.
Thank you,
Dulanjana
I recommend checking your profile within the partner portal and verify you have “IT and SaaS Notices” activated. You may not receive maintenance emails if this is not marked. I am unsure if this has changed but this setting should allow you to receive maintenance notifications.
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