@kandybeatty49 this is for all users. I did try clearing my cache and that didn’t do the trick. It happens when you access the site through a computer or through a mobile internet browser.
@kandybeatty49 I found my issue in our system. I had to change our pay periods to a different set of days beginning in 2023. When I made the change, I did not start the periods until 2023. Because of that, the generic inquires for the dashboard widgets were not seeing any of the 2022 pay periods. I was able to resolve the issue. Thank you for your ideas and support!
@nhorvathNAW We customized the User Welcome Notification to include the temporary password that Acumatica generates when you create the new user profile. Here is the user and password information/code that is in our template. Username: ((UserList.Username)) Password: ((UserList.Password)) You do take the risk of putting the 2 pieces of user information in the same email. I believe if you don’t want to send the password in the same email as the Welcome Notification, you could set up a secondary email notification to push out at the same time that the user name email is pushed out.
Thanks @RohitRattan88 I didn’t know if there was anything with the field level audit settings that could be utilized for this purpose.
@kwilson03 I have the same situation right now. What did you do to “turn the GL back on to release a net zero check”?
@kwilson03 What process did you use? I have looked at the Process Payroll Documents and selected “Release”, the special check didn’t show up there. I also tried to “Create Payroll Payment” and the special check didn’t show up there either. When I open the … (More) menu on the Paychecks and Adjustments screen, the only option that I have is to “Calculate”. Did you have to change a setting somewhere to enable you to get the “Release” function? Thanks for your help.
@CJohnson15 the paycheck type needs to be an Adjustment for it to work, not a Regular or Special type of paycheck. That resolved my issue.
Thank you @SoniaEchols90. I just ran into this issue and couldn’t figure out what was wrong. I appreciate your help!
Thank you @Heidi Dempsey @Joshua Van Hoesen and @darylbowman I appreciate your comments. I will be submitting a support case for my issue. I thought that was the way it was going to go but figured I would see if there were any other ideas on how to handle it.
@darylbowman I gave what you suggested a shot using the settings that were in your screenshot and we are still getting an error message. Here are my settings and the steps we are taking to upload the file:We save the file as a .xlsm file type:We are uploading to a Sales Quote using the file upload button:This is the error message we receive after trying to upload:Any thoughts or insight would be helpful. Thanks!
Thanks @darylbowman that is helpful information. Any chance that someone else knows of a way around this situation?
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