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Using Shopify with AvaTax Has a Different State on Invoice

  • 25 July 2023
  • 2 replies
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Userlevel 6
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We’re using Shopify with AvaTax both in Acumatica and on Shopify.

The sales orders come in fine with the correct tax and the correct state on the tax tab (i.e. if shipping to NJ, it will calculate NJ). However when it get’s to the invoice it recalculates the tax based on our warehouse (SC)

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Best answer by Yuri Karpenko 25 July 2023, 20:47

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2 replies

Userlevel 6
Badge +6

Hello @Jeff96 , could it be that you changed the Ship Via and / or Shipping Terms on the Shipment document? If so, depending on your Shipping Terms, you might be invoking “will call” type of shipment, which will use your warehouse location for tax calculation (this happens when you have a ship via not marked as “common carrier”).

Hope this helps you troubleshoot.

Userlevel 6
Badge +4

Hello @Jeff96 , could it be that you changed the Ship Via and / or Shipping Terms on the Shipment document? If so, depending on your Shipping Terms, you might be invoking “will call” type of shipment, which will use your warehouse location for tax calculation (this happens when you have a ship via not marked as “common carrier”).

Hope this helps you troubleshoot.

Thank you!

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