• Community
  • Discussion Forums
  • Retail
  • Test connection failed: Content: {"status":403,"title":"You don't have a required scope to access the endpoint","type":"https://developer.bigcommerce.com/api-docs/getting-started/api-status-codes","errors":{}} Status: Forbidden.
Solved

Test connection failed: Content: {"status":403,"title":"You don't have a required scope to access the endpoint","type":"https://developer.bigcommerce.com/api-docs/getting-started/api-status-codes","errors":{}} Status: Forbidden.

M
Rank
Userlevel 3
Badge

when I setting up a connection to the BigCommerce store in Acumatica ERP the following error has occurred.

Error: 

Test connection failed: Content: {"status":403,"title":"You don't have a required scope to access the endpoint","type":"https://developer.bigcommerce.com/api-docs/getting-started/api-status-codes","errors":{}}

Status: Forbidden.

 

icon

Best answer by KarthikGajendran 12 May 2022, 13:45

View original
Madhu

5 replies

Naveen Boga
Rank
Userlevel 7
Badge +17

Hi @madhu  Please review below links, may help you

https://support.bigcommerce.com/s/question/0D54O000069hWJnSAM/getting-403-you-dont-have-a-required-scope-to-access-the-endpoint-when-inserting-script-in-checkout-location?language=en_US

 

https://stackoverflow.com/questions/69565426/how-to-solve-in-postman-response-you-dont-have-a-required-scope-to-access-the-e

Naveen B
KarthikGajendran
Rank
Userlevel 7
Badge +2

@madhu 

  1. Make sure you have entered the right credentials. 
  2. Make sure you have the permission to access the endpoint. (Screenshot1)
  3. Make sure the Webdav info is right. (Screenshot2)

 

 

Technical Product Manager- Retail Commerce
M
Rank
Userlevel 3
Badge

@KarthikGajendran 

The following error was coming

 

Madhu
KarthikGajendran
Rank
Userlevel 7
Badge +2

@madhu Please contact BigCommerce support for this error. 

Technical Product Manager- Retail Commerce
mianniello80
Rank
Userlevel 1

Has anyone else run into the issue of following these exact steps but continuing to get the same 403 error?

Reply


Terms & ConditionsCookie settings
About Acumatica ERP system
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
© 2008 — 2024  Acumatica, Inc. All rights reserved