Some stock items do not sync over to BigCommerce, most of them do but for every 50-100 items that do sync over there is 4-5 items that do not.
Most of the items, if I change the price, category, description it will re-sync itself and usually the ones that don’t I can force the re-sync and it will work.
But occasionally a stock item won’t sync no matter what I change or how many times I resync everything, even if I force the re-sync it won’t pick up the changes on that specific stock item.
I have set stock items the synced successfully and stock items that will not sync, side by side and both of them have the same settings.
does anybody know what could be causing this issue?
Best answer by smarenichView original
There are 5 designed reasons why Stock item may not be synchronized to BigCommerce:
I recommend you to check the Sync History screen on tabs with names Invalid or Filtered or Skipped. Both of them may contain items that won’t be synced on purpose.
Also I recommend you to check Failed and Aborted tabs on the Sync Hostory screen to make sure that there are no errors during sync.