Hello,
Does anyone know the setup in the Commerce module to allow for the tracking number to be sent back to BC from Acumatica? I am unsure if this setup is the correct setup, but I know we not currently having tracking IDs sent back to BC.
Solved
Tracking Number to Big Commerce
Best answer by Yuri Karpenko
- Remove that custom mapping from the entities screen (the one that you shared in a screenshot)
- Try to export a new shipment to BC. If the order changes the status to Shipped, but there is no tracking number, check where the tracking numbers are stored in Acumatica. Sharing screenshots of the Packages tab from a shipment in Acumatica would be helpful for further troubleshooting.
Thank you and have a good day!
+6- Remove that custom mapping from the entities screen (the one that you shared in a screenshot)
- Try to export a new shipment to BC. If the order changes the status to Shipped, but there is no tracking number, check where the tracking numbers are stored in Acumatica. Sharing screenshots of the Packages tab from a shipment in Acumatica would be helpful for further troubleshooting.
Thank you and have a good day!
Yuri Karpenko | DM me if you need help building e-Commerce for your business or connecting it to Acumatica ERP
Thank you. I did remove this and seems to work as needed. I appreciate the feedback.
1 person likes this
+8
Thanks!
+6
Yuri Karpenko | DM me if you need help building e-Commerce for your business or connecting it to Acumatica ERP
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