Good afternoon Acumatica community! We are hoping to get a question answered about the sync between Shopify and Acumatica for the Payment entity.

We have one Shopify store connected. Every Entity other than Payment is syncing as expected. We are using ShopifyPay to process CC payments for orders through our website. At the tier we’re on, ShopifyPay charges 2.6% + $0.30 per order.

This information doesn't seem to be imported into Acumatica for us at this point. The payment comes through like this:

We are sure the system is capable of importing the fee information based on the following screen shot from Shopify’s backend.

Our VAR advised us to add Shopify’s fee manually later in the process, but this is cumbersome and ultimately not scalable. We are looking for advice about where to add these fees (potentially in the payment methods of Acumatica?) If someone has done this before and can provide us with advice or guidance, we would greatly appreciate the insight.

Thanks a bunch,

Julia