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I am looking to connect with merchants who sell unique/one of a kind items online through eCommerce. We see this use case mostly in merchants dealing with used products or unique items, such as coins, antiques, or similar products. 

Typically, we see such merchants needing to individually price the products based on their characteristics as such as condition, quality, potency, etc.,

If you fall into this category, please let me know. I’d like to discuss how you are currently processing these items using Acumatica.

Are you utilizing any customizations?  Additionally, I’d love to learn more about the nature of your business.

 

Looking forward to connecting with you!

Hi ​@KarthikGajendran 

We so sell both serial numbered new equipment as well as some time sensitive lot items.

 

For our new, serialized equipment we chose the Acumatica option to “track at shipment” since that are all new and all available for a normal sale.  That way we only enter the serial number to the shipment for tracking, warranty and repair uses.  It saves us time and eliminates a needless “track at receipt.”

 

That will not work for the time sensitive lot items so we do track and inventory them at receipt, allowing the allocation order process to use the FIFO rule.

 

As to used or one or a kind item, since they to not represent the original item number condition of form, fit or function we do give them unique items numbers where we can identify specific traits or issues as well as unique pricing that is usually required.

 

Hope that helps

 

John


Nearly all of our SKUs are serialized.  Each item has two serial numbers on it


Humm  Why two?


Nearly all of our SKUs are serialized.  Each item has two serial numbers on it

Do you sell on an ecomm platform like BC Or Shopify? 

I’d also be interested in how other folks are handling serialized items.  

I have seen clients create a unique sku for EACH serialized item to get it to sync to shopify correctly. 


@KarthikGajendran , I can introduce you to a merchant and share a lot about their integration implementation, who sell serialized items. Some of them are serialized at the time of manufacturing (in which case you don’t need the serial number in e-com), but many of them are returns or slightly defective items that are still sold with a discount - for those, they do need to create multiple listings on the e-com site (different pictures, different defects, different prices, etc.).

Happy to discuss in details.


@Yuri Karpenko has good comments.  I have learned that in talking to E-Com folks about B2B especially it is important to check our different terminology.  Part numbers are not serial numbers and vice versa.  They serve completely different functions.  A serial number is a unique identifier of a particular instantiation of that part number design.  A part number can represent any number of that part that you have, will have, or did have in inventory and all will satisfy the same form, fit and function.  You may have a thing that is completely unique and nothing exactly like it exists.  To that you can assign a part number, and a serial number, or both, but no other thing with the same part number exist. Hope this is not too off track. :)


We are in a regulated business.  We have two serial numbers.  One is a manufactuer serial number. The second is a serial number provided by our regulator that we must apply to the product.  Both serial numbers must be reported to our regulator. 

 

We use Big Commerce as our website provideer. 


Well, that explains it.  Do your customers have to see the serial numbers on Big Commerce before purchase, or just at fulfillment?  We handle all serial number assignments at fulfillment and then just pass it on in confirmations and invoice notifications.  Actual pretty simple to handle. .Everything stored in Acumatica.  

 

We are on Big Commerce but migrating to Shopify Plus next week.

 

Other than that then I think you would have to create a unique part number for each serialized item.  Only one of each can be sold.  Then you can pass that data to Big Commerce in a metafield.  In Big Commerce that might be a small customization.  In Shopify it is a native feature for a metafield/tag type data.


Our customers do not need to see the serial numbers on the website.  The serial numbers are documented when we process the order.  


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