Hi,
due to the changes in the US regarding duties (800$ de-minimis), we have to collect duties from our customers in Shopify. This works very well, but if i’m correct, there is no solution/field in Accumatica to collect duties in sales orders.
So now i’m struggeling how to import those values which i do have in my sales order in shopify to my sales orders in accumatica.
Does anybody else have the same issue and already a solution for it?
Acumatica has landed costs functionality which can be used for duties but this is for purchases.
Could you utilise a new tax id for this purpose?
Never thought about using the tax ID for that purpose.
Maybe this could be an option.
I’m not quite sure if this error message is somehow related to the duties topic. But i have one order in Shopify where we collected taxes and duties.
The customer then told us, that he wanted to cancel one item. So we edited the order in shopify and refunded the amount of the item + tax + duties. This edit caused the following error message when i tried to synch it:
Invalid object name 'SOQuickPrepaymentInvoice'.
We’re not creating prepayments, so the error message doesn’t really makes sense for me.
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