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Report Designer Fatal error

  • 8 December 2023
  • 4 replies
  • 67 views
V
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Hello. I have a problem with Report designer. Today it works fine. I was working on the report and suddenly got electricity cut-of. And after i got it back report designer always shows me this error
 

It said that “Unhandled exception in application. When you click on the "Continue" button, the application will ignore the error and try to continue working. When you click the "Exit" button, the application will exit immediately. Root element is missing”

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Best answer by artemmazurov69 11 December 2023, 09:14

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Hi @VadymBoichenko96 looks like the report designer is affected with the sudden power cut (Hard Shutdown) . Solution - Installing the Report Designer using the AcumaticaERPInstall.msi of the proper Acumatica version.

Chandra M
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Hi @VadymBoichenko96 Here is the screenshot showing the option “Install Report Designer” to be selected during the installation. You dont have to install anything else if your Acumatica instance is working properly.

 

Chandra M
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I tried it. But i didn’t help

artemmazurov69
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Please try the following steps to fix your problem:

Step 1: Close all Report Designer instances.
Step 2: On your computer, navigate to the Roaming folder located in the %AppData% directory, for example: C:\Users\%userprofile%\AppData\Roaming.
Step 3: Delete the config.xml file.

Take solution from here

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