Question

Report Designer: AR Aging Adjustment; Unable to Connect to Remote Server

  • 5 September 2023
  • 4 replies
  • 43 views
E
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Good day,

i need to make a slight adjustment to Acumatica AR Aging Report.  When I try to login from the server, I can get the below message.  User Name, login and password are all correct.  I try to load reports list too and received the same error.  I have admin rights.  I don’t have problems report designer when there is a report version available and able to save to the server.  Is there something different when you try to update an ACM OOB report?

Any assistance would be greatly appreciated.

Evan

 

4 replies

Laura02
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Hi Evang,

I was able to connect to your server and open the same report.  You are saying that having a previous revision helps you, so I saved a Revision for you to try.

 

Laura

Laura ~ Klear Systems, Inc. Irvine, CA. ~ Please remember to "Mark Best Answer" to help those who are facing the same problem.~
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HI Laura,

Thank you.  However, it still doesn’t solve my problem with accessing the server for the ACM OOB reports.

Any idea why I couldn’t access the server?  I would hope to solve that problem too.

I appreciate your assistance.

Evan

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@Laura02  I tried to open the report you saved as version.  I can’t open using report designer.  I can’t edit this version?  

BenjaminCrisman
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@EvanG  What version of Report Designer are you using?

I would make sure that your user has Report Designer role enabled and the version is at least matching the build of the site if not higher

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