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Question

Prepayment Invoices are considered a Payment, is that expected?

  • May 12, 2026
  • 4 replies
  • 62 views

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I recently noticed that when using the Prepayment Invoice functionality that the Prepayment Invoice seems to be considered a Payment despite not having received any Payment against that invoice.

 

I am honestly surprised, but is this expected?

It is truly just an Invoice like any other, but Total Paid and Unpaid Balance considers it a Payment it seems like.

 

Does anyone else have this issue?

We are having issues with appropriately reporting the true Balance due on an Order and depending on what stage the Prepayment invoices are in, the Balance Due is off by the $ Amount of Unpaid Invoices pretty much.

 

4 replies

mohammadnawaz51
Jr Varsity III
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@krausef77 when you applied the

amount to the payment then it will consider as total paid


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  • Author
  • Semi-Pro II
  • May 14, 2026

@krausef77 when you applied the

amount to the payment then it will consider as total paid

The Prepayment Invoice does not have any Payment applied to it yet. 

It is basically open AR before the actual Shipment.

The Invoice itself is open so it never be considered Paid at that stage yet.


Yasas Withanage
Acumatica Employee
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Hello ​@krausef77 ,

 

I believe this is a screenshot of the sales order screen.

The total paid field payment summary section is the sum of the  Not Released, Authorized, and Released values in the same section.

The Total Transferred to Invoices field will show the payments that applied to the SO and then transferred to the relevant invoice.

 

 

 

Thanks


Great question — this is something that can definitely be confusing at first glance.

What you’re seeing is expected behavior in Acumatica, although I agree it can feel counterintuitive.

On the Sales Order → Payments tab, the Total Paid field is not limited to actual payments received. Instead, it is calculated as the sum of prepayment amounts in Not Released, Authorized, and Released statuses.

 

 

Because of this design:

  • When a prepayment invoice is created, its amount is immediately included in Total Paid
  • This happens even if no payment has been applied yet

So while a prepayment invoice is still an AR document (unpaid invoice), within the Sales Order context it is treated as part of the prepayment flow, effectively reducing the order’s balance.

 

Key takeaway

  • AR perspective: Prepayment invoice = still unpaid
  • SO perspective: Prepayment invoice = included in Total Paid

Hope this helps clarify things!