I have created a generic inquiry to track the last time stock was counted (this is to identify items that have not recently been counted). It works well until I activate the parameter for warehouse. If the user captures a warehouse, the parameter value automatically becomes cleared after you capture it. Has anybody experienced this before? I’ve attached the generic inquiry.
Version: 2024R1
Build: 24.109.0016
Best answer by DipakNilkanth
Hi
Have you tried resetting the caches and restarting the application from the Apply Updates screen? This might be a caching-related issue.
For reference, I tested the same Generic Inquiry in my 24 R2 instance (installed at my workplace), and it’s working as expected.
Note: If you're working on a production instance, please perform these actions during non-working hours, as it may impact active users.
I have this inquiry at two different customers - one is cloud based and one is not. The problem is only at the cloud based customer.
I’m attaching a better version of this GI for anyone who wants it, I redesigned it to use a “sub” GI.
+13Hi
Have you tried resetting the caches and restarting the application from the Apply Updates screen? This might be a caching-related issue.
For reference, I tested the same Generic Inquiry in my 24 R2 instance (installed at my workplace), and it’s working as expected.
Note: If you're working on a production instance, please perform these actions during non-working hours, as it may impact active users.
Hi
For now I have just removed the filter completely, but if I get some time, I will log it as a case. The behaviour of the two should not differ, and I have seen a similar problem in another GI before. Thanks for your suggestion!
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