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Odd custom pack slip issue


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I created a custom Pack Slip, attached it to the Pick List and it prints as expected.

I went to do the same thing for a second customer and the border for one of the header sections is in the parent header section and the footer is missing, but only while it is in the Pick List form.  When it is printed separately it works fine.

 

 

Previewed as the raw report

 

When it goes to the sub report it gets weird.

 

I used the standard pick list we use for our default pick report, and the other custom pack slip report.  If I turn off the header border the box goes away, but I need the box around the column headers.  I just replaced a working report in the sub report box.

4 replies

BenjaminCrisman
Acumatica Employee
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@adaughenbaugh95 Have you tried using a panel instead of lines? If you are using lines I would recommend to make sure there is a style set for color and border, this will ensure that they still print in PDF.


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BenjaminCrisman wrote:

@adaughenbaugh95 Have you tried using a panel instead of lines? If you are using lines I would recommend to make sure there is a style set for color and border, this will ensure that they still print in PDF.

Sorry, I was putting out a proverbial fire here; just tried your suggestion.

The errant borders disappeared from the header, but the panel borders did not show up in the expected spot.

And my footer is still missing.

 

Edit:  I messed around with some more settings and got the panel border to show.

 


Edit 2:
Panels for everything
 

 


BenjaminCrisman
Acumatica Employee
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  • Acumatica Support Team
  • 732 replies
  • April 11, 2025

@adaughenbaugh95 So are there any lines still not showing or displaying incorrectly? Also, keep in mind it might look different between PDF and HTML renders


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BenjaminCrisman wrote:

@adaughenbaugh95 So are there any lines still not showing or displaying incorrectly? Also, keep in mind it might look different between PDF and HTML renders

The report footer is not displaying.  I can get the page footer to print at the bottom of the populated fields, not the bottom of the 8.5x11” page.  

 

So for the pack slip reprints, we have the form set to pull directly from Acumatica so we don’t have to go back into the pick list.  It shows fine, but the same form, referenced as a sub form in the pick list only prints part of the form.

I rebuilt it a 3rd time by taking a working custom pack slip, and populated the fields from the customer’s format into it.

Top half still works fine, bottom half just doesn’t show.  No page or field settings changed between the working form and broken form.

Broken form still displays correctly as a standalone report.

 

 


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