Issue with Report Designer Changes Not Reflecting in URL

Hello,

Can you please provide more details as follows:

1. How many Levels do your Dunning Letters have?

2. In what section of the Dunning Letter were the changes made?

I notice the BODY of the Dunning letter could be a common place to make changes.  The BODY of the Dunning Letter is a large Iif statement that displays different text based on the Level # of the individual Dunning Letters.  Dunning Letters normally have different text depending on Level.

3. In the Body of the Dunning Letter, for what Dunning Letter Level did you make changes?

4. When you tested your modified Dunning letter, what Dunning Letter Level did you Test?

At least one Customer for each Level should be tested.  Testing multiple Levels of Dunning takes preparation:  First the customer needs to have past due invoices for different periods of time.  Second, each letter needs to be created, then a period of time passes before we can create the next letter.

If this information doesn’t answer your question, please Post your Dunning Settings from AR Preferences, post the full Expression for the Body of the Dunning Letters (example shown below), or export, zip and post Your Report and attach it here.  Please describe your goal:  what are the changes are you trying to make on which levels, so we can help you reach your goal.

Laura