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IN-StockItem Generic Inquiry showing old data

  • June 18, 2026
  • 7 replies
  • 45 views

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Is there a way to refresh the cache for a particular GI?  I’m noticing that the IN-StockItem GI used in the Stock Item view (IN2025PL screen ID)  is showing an invalid Brand name (doesn’t match the Brand Name attribute on the actual item page):

 

Best answer by Samvel Petrosov

@bpgraves try this GI.

I added a manual join to the CSAnswer and CSAttributeDetail tables for that A277 Attribute with assumption Attribute ID is A277. 

 

 

7 replies

Samvel Petrosov
Jr Varsity III
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Could you please add screenshots of the Results setting of the GI and also relations tab where the corresponding table is linked?


Samvel Petrosov
Jr Varsity III
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Is this attribute a dropdown list?

I had experienced something similar with dropdown types before.

As an option you can try joining the CSAnswers table for that attribute instead and showing the value from there.

Can you export the GI to Excel and upload it here? I will try to take a look when get a chance.


Forum|alt.badge.img+2
  • Author
  • Semi-Pro III
  • June 18, 2026

Is this attribute a dropdown list?

I had experienced something similar with dropdown types before.

As an option you can try joining the CSAnswers table for that attribute instead and showing the value from there.

Can you export the GI to Excel and upload it here? I will try to take a look when get a chance.

Yes, it is a dropdown list.  I’ve attached an xml output of the GI (no option to export as Excel).


Samvel Petrosov
Jr Varsity III
Forum|alt.badge.img+9

@bpgraves try this GI.

I added a manual join to the CSAnswer and CSAttributeDetail tables for that A277 Attribute with assumption Attribute ID is A277. 

 

 


Forum|alt.badge.img+2
  • Author
  • Semi-Pro III
  • June 22, 2026

There is definitely something being cached because today (without any changes to the GI), the correct Brand Name is finally being shown in the stock item view:

 


mohammadnawaz51
Jr Varsity III
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@bpgraves It is not data issue.

 

Did the item class changed in between?


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  • Author
  • Semi-Pro III
  • June 22, 2026

@bpgraves It is not data issue.

 

Did the item class changed in between?

Not at all.  However, the web site was down for 20 minutes due to maintenance.  There MUST be a way to refresh the cache without doing that.  Any ideas?