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How to get the Customer "Attention" field to populate on a GI

  • 16 July 2024
  • 2 replies
  • 26 views

Hello - Does anyone know how I can get this field to show up on a GI? It is on the Customer screen under the Billing tab. It seems when the “Override” box is checked, that it will not appear. However if there is a value there and the box is not checked, it will. I am not sure why some are checked and some aren’t either? Maybe an update changed this? Note - this information does typically come from an API connection to a separate system.. not sure if that plays a part.. any help would be appreciated!

 

 

2 replies

Userlevel 4
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Please disregard! I realized I needed to link the Customer to a different Contact table :)

Userlevel 7
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Thank you for sharing your solution with the community @ashleyb!

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