Skip to main content
Answer

Business event to generate a follow up task for accounts with declining sales?

  • September 5, 2023
  • 2 replies
  • 66 views

hayleehicks
Varsity I
Forum|alt.badge.img

Hello! I’m trying to configure a business event that will look at a customer’s monthly sales vs last months sales and generate a task for a sales rep to follow up on. I am running into issues because my GI uses a formula to note the accounts with declining sales and there’s a grouping by account (GI looks at invoices and is summing by account). Both formulas and groupings are on the list of things to avoid when building a business event. Anyone have any ideas on how to look at this type of data and trigger the business event that will actually work? Thanks!

Best answer by hayleehicks

I have this working now! Instead of using a business event, I created an import scenario that looks at my GI and I plan to schedule the import instead.

2 replies

hayleehicks
Varsity I
Forum|alt.badge.img
  • Author
  • Varsity I
  • Answer
  • September 5, 2023

I have this working now! Instead of using a business event, I created an import scenario that looks at my GI and I plan to schedule the import instead.


Jeff96
Captain II
Forum|alt.badge.img+4
  • Captain II
  • September 5, 2023

Can you please explain in more detail how you did it? Can you share the XML?