We have several companies in one tenant, and we want to send batch payment remittances to different suppliers across these companies. Each company should have its own email template and sender. I tried overriding the Mailing settings for one supplier, but it didn’t work. Is it possible to send remittance email to multiple supplier with different email templates all-in-one go, and how can we set this up?
Solved
Batch Payment Email with Multiple Companies
Best answer by aryanjadhav50
Hi
Yes, this is possible, but it must be configured correctly at the company level. In a multi-company tenant, remittance emails are controlled by the company where the payment is created. Vendor-level mailing overrides will not change the sender or template if the company configuration is not aligned.
How the system works
When you process Batch Payments (AP505000), the system determines:
-
The company of the payment document
-
The Notification Template assigned for Vendor Payment in that company
-
The Email Account configured in that company
-
The vendor’s email address from Mailing Settings
Each company maintains its own:
-
Notification Templates
-
Email Accounts (SMTP configuration)
-
Default email settings
The system does not dynamically switch templates or senders within one batch across companies.
Correct setup per company
For each company, complete the following configuration:
-
Create a company-specific email template
Go to Notification Templates (SM204003).
Create or copy a Vendor Payment template and customize it for that company. -
Assign the template to Vendor Payment notification
Ensure the Vendor Payment notification in that company uses the correct template. -
Configure a company-specific email account
Go to Email Accounts (SM204002).
Create or assign the correct SMTP account for that company.
Set it as the default email account for notifications. -
Verify vendor mailing settings
On the Vendor (AP303000) form, under the Mailing Settings tab:-
Ensure Vendor Payment notification is enabled
-
Confirm the correct email address is entered
-
Processing requirement
Batch payments must be processed separately in each company. When processed inside a company, the system automatically uses:
-
That company’s template
-
That company’s sender (email account)
-
The vendor’s configured email address
You cannot process payments across multiple companies in one single batch and expect the system to switch templates or senders automatically.
Hi
Yes, this is possible, but it must be configured correctly at the company level. In a multi-company tenant, remittance emails are controlled by the company where the payment is created. Vendor-level mailing overrides will not change the sender or template if the company configuration is not aligned.
How the system works
When you process Batch Payments (AP505000), the system determines:
-
The company of the payment document
-
The Notification Template assigned for Vendor Payment in that company
-
The Email Account configured in that company
-
The vendor’s email address from Mailing Settings
Each company maintains its own:
-
Notification Templates
-
Email Accounts (SMTP configuration)
-
Default email settings
The system does not dynamically switch templates or senders within one batch across companies.
Correct setup per company
For each company, complete the following configuration:
-
Create a company-specific email template
Go to Notification Templates (SM204003).
Create or copy a Vendor Payment template and customize it for that company. -
Assign the template to Vendor Payment notification
Ensure the Vendor Payment notification in that company uses the correct template. -
Configure a company-specific email account
Go to Email Accounts (SM204002).
Create or assign the correct SMTP account for that company.
Set it as the default email account for notifications. -
Verify vendor mailing settings
On the Vendor (AP303000) form, under the Mailing Settings tab:-
Ensure Vendor Payment notification is enabled
-
Confirm the correct email address is entered
-
Processing requirement
Batch payments must be processed separately in each company. When processed inside a company, the system automatically uses:
-
That company’s template
-
That company’s sender (email account)
-
The vendor’s configured email address
You cannot process payments across multiple companies in one single batch and expect the system to switch templates or senders automatically.
Hi
Yes, this is possible, but it must be configured correctly at the company level. In a multi-company tenant, remittance emails are controlled by the company where the payment is created. Vendor-level mailing overrides will not change the sender or template if the company configuration is not aligned.
How the system works
When you process Batch Payments (AP505000), the system determines:
-
The company of the payment document
-
The Notification Template assigned for Vendor Payment in that company
-
The Email Account configured in that company
-
The vendor’s email address from Mailing Settings
Each company maintains its own:
-
Notification Templates
-
Email Accounts (SMTP configuration)
-
Default email settings
The system does not dynamically switch templates or senders within one batch across companies.
Correct setup per company
For each company, complete the following configuration:
-
Create a company-specific email template
Go to Notification Templates (SM204003).
Create or copy a Vendor Payment template and customize it for that company. -
Assign the template to Vendor Payment notification
Ensure the Vendor Payment notification in that company uses the correct template. -
Configure a company-specific email account
Go to Email Accounts (SM204002).
Create or assign the correct SMTP account for that company.
Set it as the default email account for notifications. -
Verify vendor mailing settings
On the Vendor (AP303000) form, under the Mailing Settings tab:-
Ensure Vendor Payment notification is enabled
-
Confirm the correct email address is entered
-
Processing requirement
Batch payments must be processed separately in each company. When processed inside a company, the system automatically uses:
-
That company’s template
-
That company’s sender (email account)
-
The vendor’s configured email address
You cannot process payments across multiple companies in one single batch and expect the system to switch templates or senders automatically.
Thank you Aryan for that valuable info. As a workaround, I overrode the vendor mailing settings. So far, it has been working now for batch payments. I tested sending batch payments at the same time via Payment or Email Remittance Advice, and the system used two different templates for two different suppliers/company, as well as two separate senders. I have instructed the team to follow this approach whenever there is a new vendor entry as possible.
Hi
Yes, this is possible, but it must be configured correctly at the company level. In a multi-company tenant, remittance emails are controlled by the company where the payment is created. Vendor-level mailing overrides will not change the sender or template if the company configuration is not aligned.
How the system works
When you process Batch Payments (AP505000), the system determines:
-
The company of the payment document
-
The Notification Template assigned for Vendor Payment in that company
-
The Email Account configured in that company
-
The vendor’s email address from Mailing Settings
Each company maintains its own:
-
Notification Templates
-
Email Accounts (SMTP configuration)
-
Default email settings
The system does not dynamically switch templates or senders within one batch across companies.
Correct setup per company
For each company, complete the following configuration:
-
Create a company-specific email template
Go to Notification Templates (SM204003).
Create or copy a Vendor Payment template and customize it for that company. -
Assign the template to Vendor Payment notification
Ensure the Vendor Payment notification in that company uses the correct template. -
Configure a company-specific email account
Go to Email Accounts (SM204002).
Create or assign the correct SMTP account for that company.
Set it as the default email account for notifications. -
Verify vendor mailing settings
On the Vendor (AP303000) form, under the Mailing Settings tab:-
Ensure Vendor Payment notification is enabled
-
Confirm the correct email address is entered
-
Processing requirement
Batch payments must be processed separately in each company. When processed inside a company, the system automatically uses:
-
That company’s template
-
That company’s sender (email account)
-
The vendor’s configured email address
You cannot process payments across multiple companies in one single batch and expect the system to switch templates or senders automatically.
Thank you Aryan for that valuable info. As a workaround, I overrode the vendor mailing settings. So far, it has been working now for batch payments. I tested sending batch payments at the same time via Payment or Email Remittance Advice, and the system used two different templates for two different suppliers/company, as well as two separate senders. I have instructed the team to follow this approach whenever there is a new vendor entry as possible.
So is that helped you?
Hi
Yes, this is possible, but it must be configured correctly at the company level. In a multi-company tenant, remittance emails are controlled by the company where the payment is created. Vendor-level mailing overrides will not change the sender or template if the company configuration is not aligned.
How the system works
When you process Batch Payments (AP505000), the system determines:
-
The company of the payment document
-
The Notification Template assigned for Vendor Payment in that company
-
The Email Account configured in that company
-
The vendor’s email address from Mailing Settings
Each company maintains its own:
-
Notification Templates
-
Email Accounts (SMTP configuration)
-
Default email settings
The system does not dynamically switch templates or senders within one batch across companies.
Correct setup per company
For each company, complete the following configuration:
-
Create a company-specific email template
Go to Notification Templates (SM204003).
Create or copy a Vendor Payment template and customize it for that company. -
Assign the template to Vendor Payment notification
Ensure the Vendor Payment notification in that company uses the correct template. -
Configure a company-specific email account
Go to Email Accounts (SM204002).
Create or assign the correct SMTP account for that company.
Set it as the default email account for notifications. -
Verify vendor mailing settings
On the Vendor (AP303000) form, under the Mailing Settings tab:-
Ensure Vendor Payment notification is enabled
-
Confirm the correct email address is entered
-
Processing requirement
Batch payments must be processed separately in each company. When processed inside a company, the system automatically uses:
-
That company’s template
-
That company’s sender (email account)
-
The vendor’s configured email address
You cannot process payments across multiple companies in one single batch and expect the system to switch templates or senders automatically.
Thank you Aryan for that valuable info. As a workaround, I overrode the vendor mailing settings. So far, it has been working now for batch payments. I tested sending batch payments at the same time via Payment or Email Remittance Advice, and the system used two different templates for two different suppliers/company, as well as two separate senders. I have instructed the team to follow this approach whenever there is a new vendor entry as possible.
So is that helped you?
Definitely! thank you so much!
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