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Acumatica Embedded page - Dashboard

  • April 28, 2026
  • 4 replies
  • 39 views
K
Freshman I

Hi,

I created a Power BI paginated report and embedded it in Acumatica. I’m able to view the report without any issues, but another user is unable to access the report screen within Acumatica.

The same user can successfully open and view the report directly in Power BI Service, so it doesn’t appear to be a permissions or licensing issue on the Power BI side. I also contacted Microsoft Power BI support, and they confirmed there is no issue with Power BI.

This issue occurs only when accessing the report through Acumatica.

Has anyone encountered a similar issue or can provide guidance on what might be causing this? Any leads would be greatly appreciated.

4 replies

WillH
Semi-Pro II
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  • WillH
  • Semi-Pro II
  • April 28, 2026

​@KCHEKURI 
What are the technical details for the error if you click on it?

Does the report work fine if you log in on their PC or they log in on your PC? (Is it machine/user specific?)
What monitor setups are you each running?


Is it all other users, or just 1 other user that is having the issue?

~Will H (MYOB) - Acumatica MVP 2026.
    N
    Jr Varsity I
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    • nasir
    • Jr Varsity I
    • April 29, 2026

    ​@KCHEKURI  can you please check the configuration :

    1. Role/screen permissions — verifying the user has the correct access level assigned to the embedded report screen under System > Security > Roles.

    2. Third-party cookie settings in the browser — since the report is embedded via an iframe, a browser blocking third-party cookies could prevent it from loading even if direct Power BI access works fine.

    3. Try a different browser to rule out any browser-specific blocking.

     

    I'll update this thread once I have more details. 

    K
    Freshman I
    • KCHEKURI
    • Author
    • April 29, 2026

    ​@WillH 

    Only two of us are using this report right now. When I open the report on my PC, everything works fine without any issues. However, when the other user opens the same report on their PC, it throws an error, so it appears to be user-specific.

    We both are using a dual monitor setup.

    Below are the error details received:

    K
    Freshman I
    • KCHEKURI
    • Author
    • April 29, 2026

    ​@nasir 

    We have verified role/screen permissions, Power BI access (workspace, dataset Build, and report), third-party cookies, and tested across different browsers. The user can also access the dashboard screen in Acumatica.

    However, the issue still persists for this specific user. The report works fine on my PC but fails on theirs, so it appears to be user-specific.

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