I want to implement an email alert when an item from a generic inquiry is deleted. Although my trigger works based on the history, it fails to send the email. I believe this is due to the inability to retrieve the references of the deleted item.
Thank you for the support :)
Best answer by VladS
Hello @kdesbiens !
I’ve been doing some research online and was curious on how your triggers are setup. Are you able to post a couple of screenshots of how your Generic Inquiry / Business Event is configured?
It’s possible that:
The email account is not configured properly
Business Event needs to be changed
Email template needs to be looked at
I found a similar post written by @meganfriesen37 here:
I’ve been doing some research online and was curious on how your triggers are setup. Are you able to post a couple of screenshots of how your Generic Inquiry / Business Event is configured?
It’s possible that:
The email account is not configured properly
Business Event needs to be changed
Email template needs to be looked at
I found a similar post written by @meganfriesen37 here:
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