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Settings for Payroll in Puerto Rico

  • July 15, 2025
  • 2 replies
  • 54 views
J
Freshman I

Hi all:

 

I know that Acumatica doesn’t officially support Payroll on US Territories (like Puerto Rico). My Acumatica partner has never implemented payroll here, but they set a demo for us, and we have been able to either figure out or modify the settings to make it work.

 

However, I’m still having some trouble with the State (PR) Income Tax Withholding. This comes directly from the Acumatica tax service and according to my calculations is calculating half of what it should be withholding. I have tried to switch around some of the tax settings (married, dependents, etc) and it is changing the numbers, but they still are off by roughly half of what it should be.

 

Is there any way to look at the tax table where Acumatica gets the info? Or the calculations that Acumatica is making? Alternatively, could I make my own tax table?

 

Any help would be appreciated. Using 2024 R2 (build 24.207.0011).

 

Thanks!

 

Javier

Best answer by Sonia Echols

Hi Javier,

You may want to consider opening a support case with Acumatica or your partner.  Puerto Rico has not changed their Tax Withholding Tables since 2016.  Attached is their last guide from 2017.  

Sonia Echols

    2 replies

    Sonia Echols
    Acumatica Moderator
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    • Sonia Echols
    • Acumatica Moderator
    • Answer
    • July 15, 2025

    Hi Javier,

    You may want to consider opening a support case with Acumatica or your partner.  Puerto Rico has not changed their Tax Withholding Tables since 2016.  Attached is their last guide from 2017.  

    Sonia Echols

    1 Attachments
    Best,
    Chris Hackett
    J
    Freshman I
    • jagomez
    • Author
    • Freshman I
    • July 15, 2025

    Thank you! That’s the guide we have been using to calculate the Tax Withholding, so at least I know I’m not using something else.

    I will try to see if our partner can open a case with Acumatica and keep me in the loop.

    Chris Hackett
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