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Payroll Issues - Not Calculating Regular Paychecks - "Sequence contains no elements"


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We just hit an error trying to Calculate Payroll we have never experienced before. 

We went into the trace and unfortunately it is another language to me…. See below. 

We have check the employee set ups, payroll employee settings, time activities, PTO banks, Deduction sequences, everything I could think of and I read through another post hoping for answers and nothing worked. This is happening on our three newest employees only (this would be their first check). If anyone has any ideas please send them our way… 

Best answer by Gillian

We figured it out… The PTO/Holiday Bank were undated on the Payroll Employee Record after the check was created causing the errors….. 

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3 replies

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  • Author
  • Freshman II
  • 12 replies
  • May 29, 2024

It also showed some Exceptions this time in the trace if that is helpful… See below. 

 


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  • Author
  • Freshman II
  • 12 replies
  • Answer
  • May 29, 2024

We figured it out… The PTO/Holiday Bank were undated on the Payroll Employee Record after the check was created causing the errors….. 


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • 2640 replies
  • May 29, 2024

Thank you for sharing your solution with the community @Gillian!


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