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Why is there no "Add items" button on Opportunities where it is on a Sales Order form?


The “ADD ITEMS” Button on the Sales Order (SO) is very useful as you can see Inventory in warehouses and also do a search for previous sale price using the “Sold Since” selection. 

 

But when doing an Opportunity so you can transform to a Quote, this ADD ITEM button is missing on both opportunity and opportunity Quote form?

The Add button functionality seems to have the same features common to a Sales order ( adding inventory ) , so I am wondering if there is a reason it is missing or an oversight? Can it be added?

This will allow this price lookup functionality to be used on an opportunity quote?

 

Best answer by WillH

@Karl Brooks  - Because you won’t have access to the Idea that @Graeme Laughton-Mutu  linked to I’ve upvoted the idea on your behalf, and linked this post so that the team are aware of your feedback.


Best Regards,

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5 replies

nhatnghetinh
Captain II
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  • Captain II
  • 354 replies
  • July 23, 2024

Hi @Karl Brooks 

Opportunity, as its name suggests, is just a sales opportunity. Opportunity is entirely different from Sales Order.
If divided by features, Opportunity is a feature of CRM and is used for the Sales Department. Sales Order is an ERP feature used for Accounting, Financial, Warehouse...
Often, the Sales Department will not know the details of the product code that must be entered on Opportunity.
And the Sales Department also does not need to know how much inventory is left, so the ADD ITEM feature may not be necessary on Opportunity or on Sales Quote.
Opportunity has a "Manual Amount" feature without having to enter product code details.

 

Best Regards,

NNT


dcomerford
Captain I
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  • Captain I
  • 583 replies
  • July 23, 2024

We have had this raised by a number of customers. I would suggest raising it as an Idea.


Graeme Laughton-Mutu
Freshman II
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WillH
Varsity II
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  • Varsity II
  • 35 replies
  • Answer
  • July 24, 2024

@Karl Brooks  - Because you won’t have access to the Idea that @Graeme Laughton-Mutu  linked to I’ve upvoted the idea on your behalf, and linked this post so that the team are aware of your feedback.


Best Regards,


  • Author
  • Freshman I
  • 6 replies
  • July 27, 2024

Thanks Will H from MYOB voting on my behalf. Our sales team definitely does opportunities on price and availability as well as previous pricing so needing to know part number and inventory levels is a must. 


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