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My team is trying to clear up our system, and we came across three material moves that were never completed, while the corresponding PO was. It seems like all three were duplicates of original material moves that worked, but now these three orders are stuck with the error “AM Error: The batch contains released related transactions and cannot be deleted.” and can’t be deleted no matter what we do. Is there a way to fix this issue?

 

You will have to enter a support case to resolve this because the Inventory Issue was released and posted to the GL. 

​@kkraus 

Here are some steps:

  1. Turn off posting to GL in the Inventory Prefereces
  2. Release the move transactions 
  3. Make the inventory adjustments without posting it to GL and with zero cost. You can only do that if FIFO or Standard inventory valuation is utilized. 
  4. Generate the inventory reports to ensure the physical count balances and review the quantity and the values.
  5. If you are off with dollar value between inventory and GL, make a manual GL adjustment via journal transactions, which should be a credit to raw material and debit to WIP or if those items are sold then it will be a debit to cost of sales.

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