We have an automation schedule that prints our shipping labels every minute after the shipments have been confirmed. These prints are sent to our zebra printers and usually work without issue. Some cases the label does not print and there is no error.
How can we reprint a label for a confirmed shipment? If we can identify which print job it is we can reprint it that way, but there is no way to preview the label and there are no identifiers in the print job screen to know which label is correct
If you go to Automation Schedules and find the correct schedule (there may be a description that helps) you can view history. This will give you the screen ID (in this case Prepare Data) so you can go back to it and manually print a label. You can also click ‘View Screen’ at the top.
If you know the shipment number you can manually print it.
UPDATE: This still requires you to find the time when the label was printed and go back to the print jobs and reprint the label that matches the processing time. The print labels link is greyed out for labels that have already been processed. No way to easily re-print a label.
There might be a way to do it via a customization
Can you share more details on the processes and are the labels still attached to the package level on the shipment? Some screenshot could be helpful as well.
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