Anyone see this before - For New Items -
<NEW> tag plus a totally different item Description
Nor New - I have not even put in a Description yet …..
Solved
New Stock Item or Non-Stock Item bringing in incorrect Description
Best answer by mianniello80
Hello
I just had this issue with a current client. The steps to resolve are below.
- On the Segmented Keys for Inventory - Turn off Auto Numbering
- Create a New Stock Item → Manually input the ID as <NEW> fill out required information, then save.
- On the newly created <NEW> Stock Item → Use the Change ID action and change the ID (something like DELETE for example) and save.
- Delete this Stock Item
- Turn on the Auto Numbering Checkbox agai.
- Create new stock item, the description displaying issue is resolved.
+1I have seen some similar odd behavior in the Stock Items screen. I’d log out and back in, clear your chache, etc. and try again. If it persists I’d submit a ticket with Acumatica.
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Thank you - it is a persistent issue - and happening for me as well as client (who reported it) - so totally different computers
+3I would recommend working with Acumatica support so they can investigate the issue, as this is not expected behavior.
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Hi
Are you using automatic numbering? What it seems like to me is at one time someone added the <NEW> Item ID into the database and that’s why it’s coming up.
What happens if you hit delete on that?
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Hello
I just had this issue with a current client. The steps to resolve are below.
- On the Segmented Keys for Inventory - Turn off Auto Numbering
- Create a New Stock Item → Manually input the ID as <NEW> fill out required information, then save.
- On the newly created <NEW> Stock Item → Use the Change ID action and change the ID (something like DELETE for example) and save.
- Delete this Stock Item
- Turn on the Auto Numbering Checkbox agai.
- Create new stock item, the description displaying issue is resolved.
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