move created with incorrect quantity in Acumatica and the work order is completed.

Is the Production Order in status Complete or Closed?

Production order status Closed. what if in both scenarios?

Thank you for quick response

​@angierowley75 Can you please help me on this request?

Hi Syalla,

I found a suggested recommendation to similar issue as per the below community question:-

Can you add labor and/or material issue to closed or completed work orders | Community

If you need to correct the cost of a completed inventory item you have several options:

1. Create another production order and consume the item(s) from the first production order. Add any material additions/subtractions to the new production order. This works for some cases, but does not work for serialized items since the serial number is already received, and Acumatica doesn’t realize that you are issuing>receiving again.
2. Use an inventory adjustment to adjust the on-hand cost of the mfg receipt, and in the same inventory adjustment, adjust the qty of whatever raw material needs to be adjusted.
3. Use a disassembly order to receive the materials back into inventory and the recreate the production order with the correct materials.

None of these approaches work well if you’re using the product configurator. You end up with duplicate configurations and it’s hard to tell which one is the correct one. We’re planning on customizing the product configurator so that it allows you to change a completed/closed configuration. It will bypass the step that updates materials on the production order and just show the user a warning that materials need to be manually updated.

Thanks,

Dishant

In case #1 above applies to anyone, here is how we work with it:

We use option one with serialized configured items regularly.  To work around the serialized number problem, our serial number formats allow us to add an asterisk to the end of the serial number which indicates its a reissue of it.  Our serial number searches are for contains so that if someone searches the serial number, they will find both records, and our process informs everyone that the * one is the more current.  We have not had to perform this multiple times yet, so far we only have had single asterisked serial numbers. 

We start by creating a new line on the sales order with the updated configuration requirements in order to do two things:  create a new price and correct configuration reference on invoices and documents, and to create a new production order with the updated specs.  We use a specific production order type for these units that we will be modifying.  We then modify the production order details to remove anything that will be reused or left on the unit, and modify or create operations as needed to show what will be added and/or removed and returned to inventory.  The original inventory is unallocated from the first sales order line, and issued as materials to the new production order.  The line is removed from the sales order, leaving only the new updated configuration record. 

When a unit is in process and this happens, we will analyze whether to complete the order to inventory where it is in the process, updating the details to complete it only to the level it was built, and then create the new production order as outlined, and then replace the operations/materials that were already completed on the existing inventory item, and then modify the rest of the production order details as needed to handle whatever the changes are.  In some cases, those operations are not completed yet, so no need to do anymore but to issue that existing inventory.  If something you have already done needs to change, add operations to make the changes as needed, let the unit go through the process and complete build and it should all process as needed.