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Question

Error when purchasing service from production order

  • August 19, 2022
  • 10 replies
  • 84 views

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We have a production order with an operation for service.  The operation contains a non-stock item for the service.

When I click “create purchase order” I get this error.

 

Here is the non-stock service on the operation

 

10 replies

Debbie Baldwin
Acumatica Moderator
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  • Acumatica Product Manager
  • August 19, 2022

@ltussing what is the type on the item and do you have it set to “purchase”?


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  • Author
  • Captain II
  • August 19, 2022

It has a vendor assigned.

 


Debbie Baldwin
Acumatica Moderator
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  • Acumatica Product Manager
  • August 19, 2022

@ltussing03 I think the problem is that you don’t have the production order released. 


Debbie Baldwin
Acumatica Moderator
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  • Acumatica Product Manager
  • August 19, 2022

@ltussing03 if that is not the issue then validate: 

 


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  • Author
  • Captain II
  • August 19, 2022

 


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  • Author
  • Captain II
  • August 19, 2022

Debbie,

I think we may have it.  Thanks.

I will restart this and let you know.


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  • Author
  • Captain II
  • August 19, 2022

I’m sorry.

Feeling really needy here.

Confirming vendor shipment fails.

 


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  • Author
  • Captain II
  • August 19, 2022

Please wait.  Need to check something else.


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  • Author
  • Captain II
  • August 19, 2022

Debbie,

Based on your image and one I grabbed from a video, I need 2 material lines.  One that is “Ship To Vendor” and one that is “purchase” for a subcontract source.

I have been playing with this as time allowed all day.

ID KLB0011 is the material that was issued to this production order.

Material “Service” is the non-stock service item.

I am able to purchase the service.  I can then do the vendor shipment.  But it isn’t correct.

The outside process tab doesn’t show that it’s been sent out for service.  When I created the vendor shipment it had suggested 2 lines.  One was for the finished product that the production order is making which makes no sense. (I manually deleted that line from the vendor shipment)

 


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • October 31, 2022

Hi @ltussing03 - did you find a solution for this one? Thank you!