Skip to main content
Question

Error when purchasing service from production order

  • Aug 19, 2022 1:21 PM UTC
  • 10 replies
  • 141 views
  • Translate All

Forum|alt.badge.img+5

We have a production order with an operation for service.  The operation contains a non-stock item for the service.

When I click “create purchase order” I get this error.

 

Here is the non-stock service on the operation

 

10 replies

Debbie Baldwin
Community Manager
Forum|alt.badge.img+2
  • Acumatica Product Manager
  • Aug 19, 2022 1:23 PM UTC

@ltussing what is the type on the item and do you have it set to “purchase”?

Translate

Forum|alt.badge.img+5
  • Author
  • Captain II
  • Aug 19, 2022 1:39 PM UTC

It has a vendor assigned.

 

Translate

Debbie Baldwin
Community Manager
Forum|alt.badge.img+2
  • Acumatica Product Manager
  • Aug 19, 2022 1:52 PM UTC

@ltussing03 I think the problem is that you don’t have the production order released. 

Translate

Debbie Baldwin
Community Manager
Forum|alt.badge.img+2
  • Acumatica Product Manager
  • Aug 19, 2022 1:53 PM UTC

@ltussing03 if that is not the issue then validate: 

 

Translate

Forum|alt.badge.img+5
  • Author
  • Captain II
  • Aug 19, 2022 1:53 PM UTC

 

Translate

Forum|alt.badge.img+5
  • Author
  • Captain II
  • Aug 19, 2022 1:59 PM UTC

Debbie,

I think we may have it.  Thanks.

I will restart this and let you know.

Translate

Forum|alt.badge.img+5
  • Author
  • Captain II
  • Aug 19, 2022 2:17 PM UTC

I’m sorry.

Feeling really needy here.

Confirming vendor shipment fails.

 

Translate

Forum|alt.badge.img+5
  • Author
  • Captain II
  • Aug 19, 2022 2:19 PM UTC

Please wait.  Need to check something else.

Translate

Forum|alt.badge.img+5
  • Author
  • Captain II
  • Aug 19, 2022 9:17 PM UTC

Debbie,

Based on your image and one I grabbed from a video, I need 2 material lines.  One that is “Ship To Vendor” and one that is “purchase” for a subcontract source.

I have been playing with this as time allowed all day.

ID KLB0011 is the material that was issued to this production order.

Material “Service” is the non-stock service item.

I am able to purchase the service.  I can then do the vendor shipment.  But it isn’t correct.

The outside process tab doesn’t show that it’s been sent out for service.  When I created the vendor shipment it had suggested 2 lines.  One was for the finished product that the production order is making which makes no sense. (I manually deleted that line from the vendor shipment)

 

Translate

Chris Hackett
Community Manager
Forum|alt.badge.img
  • Acumatica Community Manager
  • Oct 31, 2022 9:09 PM UTC

Hi @ltussing03 - did you find a solution for this one? Thank you!

Translate