Hello all,
Currently, sales orders for on hold/credit hold customers can not be entered. Is there way we can push orders through for customers with on hold status.
Often times we would still like to send these orders through to production, as their hold status can usually be resolved by the end of the month. As it stands now, we’re often scrambling at the end of the month to get these orders produced and out the door in the remaining days to hit our end of month numbers.
We will still have a hold on these orders and they would not ship until the hold is lifted; but if we could get them into production, the orders could ship as soon as the customer’s hold status was removed.
I’m sure I can (not easily) develop a customization to handle this, but was wondering if there’s an easier way of accomplishing this. Thanks!
